Common Questions and Issues
- Contacts Import Step-by-Step Walkthrough
- My contacts are missing!
- File Import Walkthrough
- My email folders weren't transferred!
- How do I adjust my Gmail folder size limit?
- Supported Providers
- Invalid username or password error
- Which provider button should I choose?
- What if my old account is closed?
- How do I make my Gmail folders visible in IMAP?
- Can I import contacts from my other device?
- How long will the import take?
- How do I cancel my email import?
- Contacts import from Comcast account to Comcast account
- Can I import my calendar?
- Why did my import pause?
- Can I use my email during the import?
- Why do my Gmail and Comcast accounts have different message counts?
- Source and destination accounts are the same
- Can I shutdown my computer?