Which web browser should I use?
Internet Explorer and Edge do not always display all of the necessary information to start a transfer. The Contacts Import Portal works best when using either Firefox or Chrome as a web browser. Use the links below to install one of those programs.
Google Chrome: https://www.google.com/intl/en/chrome/browser/
Mozilla Firefox: http://www.mozilla.org/en-US/firefox/fx/
Here you can find installation tutorials if you need them:
Chrome: https://support.google.com/chrome/answer/95346
Firefox: https://support.mozilla.org/en-US/products/firefox/install-and-update-firefox